Legal notice

Trading name: Thingy Me Bobs 
Legal entity: Thingy Me Bobs

Legal status: Private individual conducting hobby activity(hobbyverksamhet)

Registered office address: Enhörna, Sweden
Contact: contact@thingymebobs.com
Customer service hours: Mon–Fri 09:00–17:00 CET
Website: thingymebobs.com

Scope of Business & Product Nature
We design, manufacture, and sell 3D‑printed products and custom‑made prints from user‑provided files/specifications (e.g., STL/3MF). Materials, tolerances, and finishes are described on each product page.

As well as digital design files (e.g. STL or 3MF files). Digital design files are supplied as‑is and constitute digital content only. No physical product is supplied unless explicitly stated. Digital design files are supplied as digital content and are subject to the refund rules for digital products described below.

Pricing, Taxes & Payment
All prices are shown including VAT unless otherwise stated. Checkout displays the total price, including any shipping or additional fees, before you place the order. We accept Apple Pay, Google pay, Shop, Klarna.

Ordering & Contract Formation
Your order is an offer to buy. A binding contract is formed only when we confirm your order by email. For custom prints, we may request files, confirmations of technical specs, and pre‑production approvals.

Delivery & Risk
Estimated delivery times are shown at checkout and in the order confirmation. Risk of damage passes to you upon delivery. Please inspect packages on arrival and report transport damage promptly.

Right of Withdrawal (Ångerrätt)
Standard products: You have 14 days from receipt to withdraw from your purchase without reason. Use our withdrawal form or email us. We will refund the product price and the cost of standard outbound delivery within 14 days of receiving your withdrawal and the returned goods. You pay return shipping unless we delivered the wrong or defective item.

Custom‑made products: The 14‑day withdrawal does not apply to goods made to your specifications or clearly personalized (e.g., prints from your STL, bespoke dimensions or engravings). By approving a custom order, you consent to manufacturing that removes the withdrawal right.

Digital products and refunds All digital design files (including STL, 3MF, or similar formats) are supplied as digital content.

By completing the purchase and initiating the download, you expressly consent to the immediate delivery of the digital content and acknowledge that your statutory right of withdrawal is lost once the download has begun.

Accordingly, digital files are non‑refundable once delivery has occurred 

- Send withdrawal application through homepage chat or send an email to: contact@tingymebobs.com
- Return address: Slarvhagsvägen 13, 15150 Enhörna
- Returned items must be in reasonable condition; we may deduct for handling loss if the product was used beyond what is necessary to establish its nature/function.

Complaints (Reklamation) & Warranty
If a product is defective, statutory rights apply under the Consumer Sales Act. You may complain (reklamera) about defects within 3 years from delivery. Remedies include repair, replacement, price reduction, or refund where appropriate. We do not reduce statutory rights by offering any voluntary warranty; if offered, warranty terms will be shown on product pages.

Product Safety & Use
Our 3D‑printed products are intended solely for the uses expressly described on the relevant product pages and in any accompanying instructions.

Unless explicitly stated otherwise, our products are not designed, tested, or certified for use by children under the age of 5, nor for applications involving critical or load‑bearing functions, medical or healthcare use, food contact, personal protective equipment, or other safety‑critical purposes.

3D printing is an additive manufacturing process and inherent variations in strength, surface finish, and dimensional accuracy may occur within the stated tolerances.

Products should not be used in applications where failure could result in injury, damage, or significant loss. Customers are responsible for ensuring that the product is suitable for its intended use.

Where products are manufactured based on user‑provided files or specifications, the customer bears responsibility for the design, structural integrity, and functional performance of the product.

Our responsibility in such cases is limited to manufacturing in accordance with the provided file or specifications and the selected material and finish.

Always follow provided usage instructions and safety notices. We reserve the right to refuse or cancel orders that, in our reasonable assessment, present safety, legal, regulatory, or intellectual‑property risks.

Nothing in this section limits liability that cannot be excluded under applicable law, including liability for personal injury caused by a defective product.

We may decline prints that present safety, legal, or IP‑rights risks.

Intellectual Property & User‑Supplied Files
By submitting files/specifications, you confirm you have rights to use them and to request manufacturing. You grant us a limited license to use the files solely to produce your order. We may refuse or cancel orders that infringe third‑party rights.

Personal Data & Cookies (GDPR)
We process personal data (e.g., contact, delivery, payment, order history) to fulfil orders, provide support, and comply with legal obligations. See our Privacy Policy for details on purposes, legal bases, retention, your rights (access, rectification, erasure, objection), and cookies.  
Controller: Thingy Me Bobs • DPO/Privacy Contact: Contact@thingymebobs.com
Supervisory authority: Integritetsskyddsmyndigheten (IMY).

Alternative Dispute Resolution (ADR)
If we cannot resolve a complaint, you may contact ARN – Allmänna reklamationsnämnden (National Board for Consumer Disputes): [https://www.arn.se] (in Swedish). We generally follow ARN decisions.

Marketing & Price Information
We comply with the Swedish Marketing Act and Price Information Act. Any price reductions are shown transparently against the previous price in line with EU/Swedish rules.

Limitation of Liability
To the maximum extent permitted by applicable law: (a)We are not liable for any loss or damage arising from use of the product, contrary to the user instructions, safety information or labelling, together with accessories or consumables not approved by us. After unauthorised modification, repair or installation, or outside the product’s intended purpose or operating environment.

(b)Nothing in these terms excludes or limits our liability for personal injury or death caused by a defective product, or any statutory consumer rights or remedies that cannot be excluded under Swedish law.

(c)For business customers (B2B only): except for the liabilities preserved in (b), our aggregate liability for direct damages arising out of or in connection with the product is limited to the price paid for the product, we exclude lost profits, loss of revenue, and indirect or consequential loss.

(d) Consumers: nothing in this clause reduces your rights under the Consumer Sales Act.

Governing Law & Jurisdiction
These terms are governed by Swedish law. Disputes may be brought before Swedish courts; consumers may also use ADR (ARN) as described above.

Changes to This Legal Notice
We may update this Legal Notice to reflect changes in law or our operations. The version date appears below. Material changes affecting consumer rights will be communicated on the website and/or at checkout.

Version: 2026-01-29